Task
Design a device which nurses could use to enter information during a procedure.
(The original designs were for a two-handed model.)
(The original designs were for a two-handed model.)
Observation
When patients are going into a procedure, they're often nervous and afraid. The first thing nearly every nurse does is hold the patient's hand to comfort them.
Task
Improve the patient experience in hospitals.
Observation
The design team put themselves in the position of being a patient. They realised something that should have been obvious...when you're a patient you can spend a long time in bed staring at the ceiling and the walls around them.
Task
Normally patients are asked to rate their pain from 1-10. Healthcare workers realised children needed something more inviting and effective for children.
Observation
Children were better able to connect with pictures of facial expressions than numbers.
